Your trust matters to us. This Privacy Policy explains, in plain language, what information Warren Family Chiropractic collects through our website, phone calls, and text messages, how we use it, and the choices you have. "Warren Family Chiropractic," "we," "us," and "our" refer to Warren Family Chiropractic PLLC, 8361 N. Owasso Expy Suite E, Owasso, OK 74055.
Effective date: October 21, 2026 · Jump to Text Messaging (SMS)
1. Information We Collect
Information you give us
- Website contact form: when you send us a message, we receive your name, email address, phone number (if you include it), and your message. Our form is processed by Formspree, a service that delivers form submissions to our office.
- Phone calls: when you call us, we may note your name, phone number, and the reason for your call so we can help you or schedule a visit.
- Text messages: if you give us your mobile number and agree to receive texts, we keep your number, your consent to receive messages, and a record of the messages we send and any replies (such as STOP or HELP).
- Patient intake: when you become a patient, you provide contact, insurance, and health information in our office or on our patient forms.
Information collected automatically
Like most websites, our site and hosting provider may automatically record basic technical information such as your browser type, device type, pages visited, and IP address. See "Cookies and Analytics" below.
2. How We Use Your Information
- To answer your questions and respond to your messages.
- To schedule, confirm, and remind you about appointments.
- To send the text messages you've agreed to receive (see Text Messaging below).
- To provide care, handle billing, and meet our legal and professional obligations.
- To keep our website working well and understand how visitors use it.
We do not sell your personal information.
3. Your Health Information (HIPAA)
As a healthcare provider, we protect your health information as required by the Health Insurance Portability and Accountability Act (HIPAA). How we use and share your protected health information is described in our Notice of Privacy Practices, which we provide to patients in our office. You can ask for a copy at any visit or by calling us. If anything in this Privacy Policy conflicts with our Notice of Privacy Practices regarding your health information, the Notice of Privacy Practices controls.
Please don't send detailed health information through our website contact form. Call us instead, and we'll be glad to help.
4. Text Messaging (SMS)
If you provide your mobile number and agree to receive texts, we may send appointment reminders and confirmations, recall and check-in reminders, review requests, and practice updates (such as holiday hours or office closures). Our patient text messages are sent through our practice management system, ChiroTouch.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
The only exception is the service providers who help us deliver text messages (such as our practice management software and messaging platform and wireless carriers). They use your information only to send our messages and for no other purpose.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or call us at 918-272-0400. Message and data rates may apply. For full details, see our Terms & Conditions.
5. When We Share Information
We share personal information only when needed to run our practice and serve you, for example:
- With trusted service providers who work on our behalf (website hosting, form delivery, practice management, and text messaging), who must keep it confidential.
- As permitted or required by HIPAA and our Notice of Privacy Practices (for example, with your insurance company for billing).
- When required by law, or to protect the rights, safety, or property of our patients, our practice, or others.
6. Cookies and Analytics
Our website may use cookies and similar tools, and may use Google Analytics, to understand how visitors find and use our site (for example, which pages are most visited). This information is collected in a general, aggregated way and is not used to identify you personally. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on. Our site also uses outside services such as Google Maps and Google Fonts, which may collect basic technical information under their own privacy policies.
7. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to the people who need it to help you. No website or electronic transmission is ever 100% secure, but we work hard to keep your information safe.
8. Children's Privacy
We proudly care for patients of all ages, but our website is not directed to children under 13, and we do not knowingly collect personal information from children online. A parent or guardian should contact us on a child's behalf. If you believe a child has sent us information through our website, please call us and we will delete it.
9. Your Choices
- You can stop text messages at any time by replying STOP.
- You can ask us to update your contact information or contact preferences by calling us or stopping by the front desk.
- Patients have additional rights regarding their health records, described in our Notice of Privacy Practices.
10. Links to Other Websites
Our site links to other sites, such as Facebook and Google Maps. We aren't responsible for their privacy practices, so please review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the new version on this page and update the effective date below. Continuing to use our website or text messaging after changes are posted means you accept the updated policy.
12. Contact Us
Questions about this Privacy Policy or your information? Contact us by phone or mail:
Warren Family Chiropractic
Dr. Stephen Warren, D.C.
8361 N. Owasso Expy Suite E
Owasso, OK 74055
Phone: 918-272-0400
Effective date: October 21, 2026